Privacy Policy

Privacy Policy for Gem

Effective Date: April 2024

This Privacy Policy outlines how we, Finn and Co (Pty) Ltd ("Service Provider") collect, use, share, and protect your personal information when you interact with our website, products, and services. Please review this policy carefully to understand how we handle your information.

Service Provider privacy and cookie policy

  1. This clause 8 provides details about our Privacy and Cookie Policy, which Policy forms part of these Terms . Service Provider takes your privacy seriously and is committed to protecting your personal information. We use the personal information that we collect from you in accordance with this Privacy and Cookie Policy.

  2. Personal information when used in this Policy means information that can identify you as an individual or is capable of identifying you. By personal information we don’t mean general, statistical, aggregated or anonymised information.

  3. Your use of our services signifies your consent to us collecting and using your personal information as specified below.

  4. How we collect information about you

    You may provide personal information to us when communicating with us or purchasing a product by providing us with your name, email address, physical address the product is to be delivered to and any other relevant information about you.

  5. How we use your information

    We may use your information to complete your order and deliver your purchase to you, to confirm that your orders have been received and to contact you to provide you with information about our products and promotions.

  6. How long do we keep your information for?

    The time periods for which we keep your information may vary according to the use or purpose attached to the information. Unless there is a specific legal requirement requiring us to keep your information, however, we will not keep it for longer than necessary for the purpose for which the information was collected or for which it is to be processed.

  7. Disclosing your information to third parties

    We provide your name, contact number and delivery address to our third-party service providers such as the courier company who will deliver the ordered product to you. We may provide aggregate statistics about our sales, customers, traffic patterns and other website information to third parties, but these statistics will not include any information that could identify you.

  8. When and where do we use cookies?

    We allocate cookies during the registration process for our services. These cookies will hold information collected during your registration and will allow us to recognise you as a customer and provide you with the services you require.

  9. How can you refuse or opt out of cookies?

    Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and to prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all.

  10. How can you manage your privacy preferences?

    If you’d like us to stop processing your information for marketing purposes, please write to us at info@gembreastpump.co.za.

By using our website and/or Gem Wearable Breast Pump and interacting with Finn and Co (Pty) Ltd, you consent to the collection and use of your information as described in this Privacy Policy.

Sincerely,

Finn and Co (Pty) Ltd